High Bridge Development LLC Text Messaging Privacy Policy
Effective Date: October 7th, 2024
High Bridge Development LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you receive text messages from us. By subscribing to our text messaging service, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information when you subscribe to our text messaging service:
Phone Number: We collect your mobile phone number to send you text messages.
Message Content: We collect the content of the messages you send and receive from us.
Opt-In Information: If you opt to receive text messages from us, we will store your consent information.
Use of Your Information
We use the information we collect to:
Send you text messages related to High Bridge Development LLC’s products, services, promotions, and updates.
Communicate with you for customer service and support.
Improve our services and communications.
Ensure compliance with applicable laws and regulations.
Sharing Your Information
We do not share your personal information with third parties, except in the following circumstances:
When required by law, such as responding to a legal request, court order, or government agency request.
For services provided by trusted third-party vendors who adhere to our privacy standards.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Opting Out
You have the right to opt out of receiving text messages from us at any time. To do so, reply with “STOP” to any message you receive from us. Once you opt out, you will no longer receive messages from us.
Children’s Privacy
Our text messaging service is not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age.
Changes to this Policy
We reserve the right to update or change this Privacy Policy. We will notify you of any changes via text message, email, or by posting a notice on our website.
Contact Us
If you have any questions, concerns, or requests related to your personal information, please contact us at:
High Bridge Development LLC
101 North 7th St, Louisville, KY 40202
info@highbridgedev.com
Please review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our text messaging service constitutes acceptance of any changes or updates to this policy.
This Privacy Policy is effective as of the date indicated above and applies to text messaging services provided by High Bridge Development LLC.
HIGH BRIDGE DEVELOPMENT LLC may disclose Personal Data and other information as follows:
Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile Application and Browser Extension Privacy Policy
Effective Date: April 6, 2026
This section applies to the High Bridge Development mobile application (iOS) and Chrome browser extension.
Information We Collect
Our mobile app and browser extension collect the following information when you use the Quote Request feature:
- Name
- Phone number
- Email address
- Property address
- Project details and preferences
This information is entered voluntarily by you and is stored locally on your device.
How We Use Your Information
Information collected through our app and extension is used to:
- Save your quote request details locally on your device
- Allow you to send quote requests to our team via email
- Remember your project checklist progress
Data Storage
All data entered in our mobile app and browser extension is stored locally on your device using:
- iOS: Local device storage (UserDefaults)
- Chrome Extension: Chrome local storage API (chrome.storage.local)
Your data is NOT transmitted to our servers automatically. Data is only sent when you choose to email a quote request, at which point it is transmitted via your device’s default email application.
Third-Party Sharing
We do not sell, trade, or share your personal information collected through our app or extension with third parties. Data is only shared when you explicitly choose to send a quote request via email.
External Links
Our app and extension contain links to external services including:
- Phone dialer for calling our office
- SMS messaging
- Email applications
- Google Maps for directions
- Social media platforms (Facebook, Instagram)
When you tap these links, you leave our app/extension and are subject to the privacy policies of those services.
Data Deletion
Since all data is stored locally on your device, you can delete it at any time by:
- iOS App: Delete the app from your device
- Chrome Extension: Remove the extension or clear extension data in Chrome settings
Children’s Privacy
Our mobile app and browser extension are not intended for individuals under the age of 18.
Contact Us
If you have questions about this privacy policy, contact us at:
High Bridge Development LLC
101 North 7th St, Louisville, KY 40202
info@highbridgedev.com
502-861-6100
